Here on Northern's Technology Alert Board, you can find up-to-date information about technology-related issues at Northern.
These issues include:
- Virus alerts
- Scams
- Critical updates
- Software upgrades, and more
Important Information
The SaaS maintenance window for October is scheduled for Sunday, October 28, 2012, between midnight and 6 a.m. Central Time.
Desire2Learn’s servers will be unavailable during the maintenance window.
To contact the Desire2Learn Service Desk:
Support Portal:
https://helpdesk.desire2learn.comEmail:
helpdesk@desire2learn.comPhone:
NA Toll Free: 1-888-519-2584 new!
Australia Toll Free: 1-800-778-631
UK Toll Free: 0-808-234-6744
New Zealand Toll Free: 0800-456214
Singapore Toll Free: 800-101-2348
Universal Toll Free: 80042020777 (Can be used from Australia, China, Hong Kong, Japan, New Zealand, Philippines, Singapore, South Africa, Switzerland, Thailand & UK)
Regular Long Distance: +1-519-772-0210
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Internet Explorer 9: Incompatible with D2L and Webadvisor
IE 9 recently was released to the public. Please note that it is not certified for either UI 4.1 or WA and can cause problems. We do have a notice on WA that users should not use IE 9 with it. Using a different web browser such as Mozilla Firefox or Chrome will fix the issue. If using Internet Explorer, click on the view in "Compatibility Mode" located right of the address toolbar.
Announcements
NETWORK MAINTENANCE WILL OCCUR
Thursday mornings from 5 –7 a.m. During this time network access, including wireless, may be limited or unavailable.