Common questions from people who contact NSU

Northern receives many phone calls from students, parents and alumni who need assistance. Before you transfer a call, check out this list of FAQs to see which campus office can best help!

ACADEMICS:

Do they...

  • Want to take college courses during high school? –> High School Dual Credit/Admissions (2544)
  • Want to attend a workshop or take online courses as a non-degree seeking student? –> Online and Continuing Education (2568)
  • Want to know if they made the dean’s list? –> Registrar (2012)
  • Want to know if the dean’s list was sent to media? –> Communications and Marketing (2552)
  • Want to add or drop a class? –> Registrar (2012)
  • Have questions about their advisor? –> Advising Center (2633)
  • Have questions about seeking a graduate degree? –> Graduate Studies (2558)

ADMISSIONS:

Do they...

  • Have questions about their application and where it is in the process? –> Admissions (2544)
  • Want to know how to register? –> Admissions (2544)
  • Want to know how to apply if they are not seeking a degree? –> Online and Continuing Education (2568)

BILLING:

Do they...

  • Want to pay their bill or their child’s bill? –> Finance Office (2566)
  • Have questions about charges on their bill? –> Finance Office (2566)
  • Have questions about a refund? –> Finance Office (2566)
  • Have questions about the aid applying to the bill? –> Financial Aid (2640)
  • Need additional resources to help pay the bill? –> Financial Aid (2640)
  • Have a question regarding their current residency status?  –> Registrar (2012)
  • Need to know how to get their 1098-T form? –> Finance Office (2566)

CAMPUS SPACES:

Do they...

  • Want to hold an event in the Student Center? –> Student Affairs (3007)
  • Have questions about the Barnett Center? –> Athletics (3336)
  • Have questions about a fine arts performance? –> Fine Arts (2497)
  • Have questions about accessibility? –> Student Accessibility Services (2371)

EMPLOYMENT:

Do they...

  • Want to verify whether someone worked at Northern? Human Resources –> 2520

HOUSING:

Do they...

  • Have questions about moving in? –> Residence Life (3007)
  • Want to pay their housing deposit? –> Finance Office (2566)
  • Have questions about their meal plan? –> Dining Services (2928)

TRANSCRIPTS:

Do they...

  • Need to send us a transcript? –> Admissions (2544)
  • Need to send a Northern transcript elsewhere? –> Registrar (2012)
  • Have questions about hour their coursework may transfer in at Northern? –> Registrar (2012)
  • Need verification that their child is an enrolled student? –> Registrar (2012)

TRANSFERRING:

Are they...

  • Transferring to Northern? –> Admissions (2544)
  • Transferring out of Northern? –> Registrars (2012)

 

Contact us

If you want to submit a question to this FAQ list, or to report an error,  please email communications@northern.edu.