Common questions from people who contact NSU
Northern receives many phone calls from students, parents and alumni who need assistance. Before you transfer a call, check out this list of FAQs to see which campus office can best help!
ACADEMICS:
Do they...
- Want to take college courses during high school? –> High School Dual Credit/Admissions (2544)
- Want to attend a workshop or take online courses as a non-degree seeking student? –> Online and Continuing Education (2568)
- Want to know if they made the dean’s list? –> Registrar (2012)
- Want to know if the dean’s list was sent to media? –> Communications and Marketing (2552)
- Want to add or drop a class? –> Registrar (2012)
- Have questions about their advisor? –> Advising Center (2633)
- Have questions about seeking a graduate degree? –> Graduate Studies (2558)
ADMISSIONS:
Do they...
- Have questions about their application and where it is in the process? –> Admissions (2544)
- Want to know how to register? –> Admissions (2544)
- Want to know how to apply if they are not seeking a degree? –> Online and Continuing Education (2568)
BILLING:
Do they...
- Want to pay their bill or their child’s bill? –> Finance Office (2566)
- Have questions about charges on their bill? –> Finance Office (2566)
- Have questions about a refund? –> Finance Office (2566)
- Have questions about the aid applying to the bill? –> Financial Aid (2640)
- Need additional resources to help pay the bill? –> Financial Aid (2640)
- Have a question regarding their current residency status? –> Registrar (2012)
- Need to know how to get their 1098-T form? –> Finance Office (2566)
CAMPUS SPACES:
Do they...
- Want to hold an event in the Student Center? –> Student Affairs (3007)
- Have questions about the Barnett Center? –> Athletics (3336)
- Have questions about a fine arts performance? –> Fine Arts (2497)
- Have questions about accessibility? –> Student Accessibility Services (2371)
EMPLOYMENT:
Do they...
- Want to verify whether someone worked at Northern? Human Resources –> 2520
HOUSING:
Do they...
- Have questions about moving in? –> Residence Life (3007)
- Want to pay their housing deposit? –> Finance Office (2566)
- Have questions about their meal plan? –> Dining Services (2928)
TRANSCRIPTS:
Do they...
- Need to send us a transcript? –> Admissions (2544)
- Need to send a Northern transcript elsewhere? –> Registrar (2012)
- Have questions about hour their coursework may transfer in at Northern? –> Registrar (2012)
- Need verification that their child is an enrolled student? –> Registrar (2012)
TRANSFERRING:
Are they...
- Transferring to Northern? –> Admissions (2544)
- Transferring out of Northern? –> Registrars (2012)
Contact us
If you want to submit a question to this FAQ list, or to report an error, please email communications@northern.edu.